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HP Office Jet Pro L7590
Microsoft Windows 10 (64-bit)

My scanner no longer works.  Error:   The HP imaging device was not found      Extended error 8,[(1, 0, -2147221498)]

 

It appears that the drivers were automatically updated on January 2, 2018. 

 

I updated to Windows 10 quite a while ago and it has been working fine.

 

Please help!  Thanks

 

 

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