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‎02-22-2018 03:43 PM

HP Recommended
Product: LaserJet Pro color M251nw
Operating System: Microsoft Windows 7 (64-bit)

The printer thinks it's connected.  It even has a network IP address (192.168.1.74).

 

When I went to 123hp.com, and downloaded HPEasyStart_7_0_3546_36.exe.  When I ran the program, it immediately saw the printer on the network at the above address and allowed me to download the drivers.  When I downloaded the drivers and ran them, and got to the "Connection Type" screen, the application failed to find my printer on the network -- whether I let it search or typed in the IP address, the host name, or the Wireless HW address I got when I printed out the configuration report from the printer.

 

Any suggestions?  Thanks in advance for any help you can offer.

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