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‎02-25-2018 08:31 PM

HP Recommended
Product: HP ENVY 15 x360 PC
Operating System: Microsoft Windows 10 (64-bit)

I've been losing connection a lot latey, and have to reset my wireless adapter every 2 - 5 minutes. After troubleshooting this issue, it found that the Intel(R) Dual Band Wireless-AC 7260 adapter is experincing driver - or hardware -related problems. When I went to trouble shoot this adapter, it stated there was a problem with the driver, but couldn't identify the problem. 

 

I find this very odd, and even more frustrating, that the trouble shooter found the problem,  but couldn't identify the problem! Even when I scan this drive, it says it is up to date and working fine. However, this clearly isn't the case.  At times when I log on to my laptop, the AC-7260 driver isn't even listed on my network adapters in my device manager list. Only after many attempts of turning on and off my laptop, does the adapter appear and I can finally use my Wifi. But shortly after doing so, the adapter disappears and I lose connection, and no networks are shown.

 

How can this be fixed?

 

Thank you in advance with help on this issue!

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