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02-28-2018 10:30 AM
Product: Officejet 5744
I bought a used 5744 printer which I can't use. Error message says i must enroll in Instant Ink. I believe the prior owner may have enrolled under her name. so if the printer is already enrolled, I can't un-enroll under her name. If the printer is not enrolled, I DO NOT want to enroll, then figure out how to un-enroll because I don't want Instant Ink. Is this a scam or what? Is forcing buyers to enroll in your program even legal???
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