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‎03-01-2018 05:58 PM

HP Recommended
Product: OMEN by HP Laptop 17-an0xx
Operating System: Microsoft Windows 10 (64-bit)

Hi I just purchased a new laptop from hp.com and everything has been great apart from one thing, the webcam seems to be attrocious. It makes everything black purple!!

 

To use an example, see the below picture of my t-shirt. The first picture is the HP webcam, the second is how it should look.

 

I have never come accross something as bad as this before. Searching online provides no answer, with only a solution for an envy notebook provided using software that isn't installed on my laptop.

 

I also read by searching on here that people have been unable to solve this problem with their notebooks sometimes 5+ years ago.

 

I have reverted driver versions, used different software and it remains the same, how can something like this even not be spotted in design testing?

 

Please I don't want to have to return my laptop because of this silly fault, its a great laptop. Surely this is something that can be sorted out?

 

HP webcamHP webcamNormal phone cameraNormal phone camera

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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