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HP Recommended
HP Envy Photo 7830
Microsoft Windows 10 (64-bit)

Hello,

I don't know where to post this question thanin this forum.

When I try to connect to the webserver of my HP Envy Photo 7830 printer, I get this sertificate error, when I clock the red alert.

This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store.

Note the photo of the error message attahed.

 

Could someone come forward and help me to solve the problem - How to make the CA Root certificate trusted?

 

Thanks you.

 

AndersCertificate problem.png

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