- 
					
						
						
					
					×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
- 
					
						
						
					
						×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
  
  
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER. 
Check out our WINDOWS 11 Support Center  info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
    
    03-18-2018 05:29 AM
        Product: HP Envy 4525
      
      
        Operating System: Microsoft Windows 10 (64-bit)
      
	When I connect my printer through usb, there is a Color option in the paper/quality tab in the properties.
But, when I connect through wifi, the option is not there. See photo's.
I need that option, otherwise I will return my device and buy another one.
I know it's a driver problem in WIndows. Please help me with this. I tried all kinds of solutions from multiple forms.
Solved! Go to Solution.
							
								Who Me Too'd this topic
							
						
					† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and  Rules of Participation.
    
 † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.