• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎03-21-2018 04:12 PM

HP Recommended
Product: HP Pavilion x2 Detachable
Operating System: Microsoft Windows 10 (32-bit)

I purchased two different third party chargers for my laptop as I was looking for a compact travel charger.  Neither of them work with my laptop, which utilizes a USB-C port for charging, even though the specs are identical to my original charger (which works).  Does HP prevent the use of third party chargers?

 

For reference, my laptop is an HP Pavilion x2 Detachable, P/N T6S89UA#ABA.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.