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04-02-2018 06:27 PM
Printer will not stay online via wireless connection. I have to turn the printer Off/On everytime I turn the PC on in order for the wireless connection to work. After I turn it off and back on it will remain online until I shut down my MAC. When I turn the MAC back on I have to power printer off and back on in order for it to come online.
Have powered down router and power back up.
Things I have done to troubleshoot problem:
Checked network connection and it shows network WI-FI is on, WI-FI Direct on, WI-FI connection Upper right hand corner shows strong wifi siginal.
Wireless Network Test Report shows everything has passed
Other Networks detected matching your network name (SSID) NO
Wireless Netwrok Detected 0
Disconnect Count 0, Disconnect Count (Last 24 hrs) 0, Disconnect Connect Count (Last Hour)0, Channel 1 =0
Troubleshooting: No problems found
Solved! Go to Solution.