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HP Recommended
HP Laser Jet Pro MFP M281fdw
macOS 10.13 High Sierra

Printer will not stay online via wireless connection.  I have to turn the printer Off/On everytime I turn the PC on in order for the wireless connection to work.  After I turn it off and back on it will remain online until I shut down my MAC.  When I turn the MAC back on I have to power printer off and back on in order for it to come online.  

 

Have powered down router and power back up.

 

Things I have done to troubleshoot problem:

Checked network connection and it shows network WI-FI is on, WI-FI Direct on,  WI-FI connection Upper right hand corner shows strong wifi siginal.  

 

Wireless Network Test Report shows everything has passed

Other Networks detected matching your network name (SSID) NO

Wireless Netwrok Detected 0

Disconnect Count 0, Disconnect Count (Last 24 hrs) 0, Disconnect Connect Count (Last Hour)0, Channel 1 =0

 

Troubleshooting: No problems found

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