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HP Recommended
HP Envy 27 4K W5A12AA
Microsoft Windows 10 (64-bit)

Hi,

 

  I'm after a replacement mounting bracket for the monitor specified above. It comes with the monitor but it seems finding a replacement if it's missing or broken it's impossible to replace.  

 

I can't find an aftermarket one that fits and I also can't find the correct bracket available on the HP store. 

 

I spoke to a representative on the phone and they weren't able to help with the request beside refer me to a parts stockist, whom also does not have the item needed. 

 

I've seen this question posted in several places on this forum and nobody seems to have been able to find a solution. 

 

Can a representative online please advise on an avilable replacement that I could procure? 

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