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HP Recommended
Elite Book Folio 1040 G1
Microsoft Windows 10 (64-bit)

I have 2 EliteBooks that will not boot. They just have blinking power and caps lock buttons. Nothing on the screen.

I tried holding the power button for 15 seconds - no luck. I fully charged one and let one completely drain then plugged them in and tried again - same issue. Any suggestions?

Who Me Too'd this topic
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