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‎04-13-2018 05:51 PM - edited ‎04-14-2018 01:44 PM

HP Recommended
Product: HP Elite 13t Nobebook
Operating System: Microsoft Windows 10 (64-bit)

Laptop is about 2 years old.  For months now, laptop will just immediately shutdown; no warning; no error messages. Can not start it up again without either recharging it or putting it on power.  Happens when battery indicator is at about 50%

In power plan have set critical batter down to 5%; low battery setting is 20%.  No error messages of any sort when system does start up again.  When shutdown occurs, appears as if it is going into hibernation - not a total crash.

 

I have run through the battery diagonistic at boot (F2 on startup) and it tells me the battery is fine - does not need to be recalibrated.  This is very frustrating.

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