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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎04-18-2018 07:09 AM

HP Recommended
Product: HP Spectre x360 13-ae0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

For the past few days I haven't been able to adjust the brightness of my laptop. I searched online for possible solutions, such as updating the driver software, but nothing seems to work. Neither the keyboard nor in the system settings does it work. When I change the power mode, nothing changes either.  I've only had this laptop for 6 months. 

 

Hope someone can help me out! 🙂

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