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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎04-22-2018 08:56 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I'm trying to connect two monitors to my HP Spectre laptop. The two monitors I am using have HDMI to USB-C cables, but the laptop only has one free USB-C port (the other is used as the laptop charger). The normal USB port is currently being used for an external mouse.

 

I tried to use a USB port (which had two USB & two USB-C ports) but a warning comes up about the displays not working. The product I purchased is a Belkin 4-port mini hub (F4U090)

 

If I plug the two HDMI cables straight into the laptop, the dual monitors work, but then I sacrifice the laptop charger and this causes issues.

 

Has anyone else had this issue, and how did they get around it?

 

Thanks,

Audrey

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