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HP Recommended
Office Jet Pro 8710
Microsoft Windows 10 (64-bit)

My Office Jet Pro 8710 stopped working the other day. In the Printers & Scanners window I see a message that says the driver is unavailable. Went to device manager and tried to update the driver. I get an error message saying that the driver cannot be installed because it is not digitally signed or not signed in the appropriate manner. I uninstalled and reinstalled the printer and get the same results.

 

Any ideas?

 

Thanks

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