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‎05-01-2018 04:35 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)
Hi, i set-up my printer and signed up to Instant Ink. However, it seems that I am not on the the free trial that was advertised prior to purchase. Please advise.

Also, although I can see my printer connected and the status green/online, there's a warning on the Instant Ink web page telling me that no ink cartridges are installed. But the printer has successfully printed the alignment and welcome pages and I have also successfully printed one document already.

My sister installed and enrolled her printer last week and is having none of these issues. Please help, thanks!

May
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