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‎05-07-2018 05:00 PM

HP Recommended
Product: Office jet pro 8710
Operating System: macOS 10.13 High Sierra

The printer was working just fine via wireless connection. MacBook did a software update and now the laptop won't recognize the printer. Printer is still connected to the network and works when I connect using a cable. HP easy install driver doesn't work and every troubleshooting method I've used doesnt work and I've tried everything HP said to try. I called Apple and they ran test and said it wasn't the laptop that was the problem. I've tried restart, unload and reload driver and software, factory reset and I get the same message. Device not recognized.

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