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‎05-08-2018 09:01 PM

HP Recommended
Product: CLX-3305FW
Operating System: Other

I tried to upgrade my Samsung printer's firware to enable Samsung Cloud Print. Firmware went OK (so to speak), but now the display reads F/W Upgrade Mode Upgrade Final FW with a solid green status light.

 

This is exactly what the problem documented here : https://support.hp.com/ca-en/document/c05584238

 

It tells me I need to run a file named SCX3405FW_Upgrade_Patch.exe, but this file is nowhere to be found on HP or Samsung support site, or anywhere within Google's reach. I also searched for CLX3305FW_Upgrade_Patch.exe and CLX3305W_Upgrade_Patch.exe but still can't find it.

 

I can connect to the printer using the USB update tool and I can connect to the printer's web interface through the network. I cannot print though because the printer reports toner levels at 0% (they are all well over 50%, all Samsung brand name cartridges).

 

How do I get my printer back from F/W Upgrade Mode?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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