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‎05-09-2018 02:11 AM

HP Recommended
Product: Z6200
Operating System: Microsoft Windows 10 (64-bit)

I'm encountering this issue when paper roll ran out but I still sending print job to the Z6200.

So the front panel showed "Load paper for next job" and I tried to clear those jobs sent to Z6200.

 

When I load the paper to the Z6200 and trying to print, it prompted me "Load paper for next job" but the paper has loaded.

The front panel show that there is paper loaded but it just can't print.

 

Each image file I send via website, the printer will stop responding with the "Load paper for next job" message. I have to cancel or deleting the file.  Deleting the file will take everlasting to do and I have to restart the printer again in order those deleting can be gone.

 

So, the problem is each time I tried to send print job to the printer, it will stop and prompt me the message.

 

Any procedures or ways to fix this issue?

 

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