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‎06-22-2018 11:24 AM

HP Recommended
Product: HP Notebook - 15-ba051wm
Operating System: Microsoft Windows 10 (64-bit)

The battery for my new bought laptop last only 2 hours after fully charge for 3 hours. This continue to be the problem even after I changed the power management or limited downloading any internet streaming - not even running any games. I even put it in battery saver mode no differenve I done the hp diagnostic tools as suggested and it said the battery was fine - that is wierd. I sent it to HP Care and it was returned to me with other problems fixed but the battery issue remained. I only owned the laptop for only two weeks i do not know why the battery life on the laptop is so bad. The sticker on the laptop indicates that batter life should be 7 to 9 hours. But i Charge for at least 3 hours only to recieve 2 hours of charge

How do I best deal with this issue? Should I send it back to service center? I notice few comments in regards to battery issue from this laptop- was this the same and how it get fixed?
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.