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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-26-2018 10:49 AM

HP Recommended
Product: hp Pavilion
Operating System: Microsoft Windows 10 (64-bit)

Okay getting really frusterated. 

 

I have tried every setting to ensure maximum screen brightness. 

 

So please do not respond prompting me to go to Advanced Power Options and Disable the Adaptive Brightness.. already been done... All my settings in power options are all the way to the right. ( max brightness) 

 

And however.. as soon as I unplug my power source the brightness still dims. Once I plug it back up its back bright and vibrant. Please help ! 

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