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‎06-26-2018 07:58 PM

HP Recommended
Product: Designjet T795 CR649C
Operating System: Microsoft Windows 10 (64-bit)

My T795 plotter will not get past 1%. The 2nd LED is flashing. I cannot update firware because it won't recognize the USB stick in either the front panel port or the usb port on the formatter on reboot. I reseated the formatter, replaced the 3v battery and rebooted several times. Don't know if the hard drive is bad or the formatter board is bad or both.

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