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‎06-29-2018 05:19 PM

HP Recommended
Product: HP ENVY 15t-j100 Quad Edition
Operating System: Microsoft Windows 10 (64-bit)

My B and N keys on the keyboard do not work most of the time.  Sometimes I reboot and that may or may not temporarily fix the problem.  I've searched the forum and it seems to be a common problem without any resolution (that I could find).  Don't tell me it's a hardware problem becuase I don't think that's the case.  I couldn't find a keyboard driver on the HP website either.  The driver says Standard PS/2 Keyboard. Microsoft. 6/21/2006. Driver version: 10.0.17134.1

 

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