• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎06-30-2018 10:22 AM

HP Recommended
Product: LaserJet Pro MFP M130fw
Operating System: Microsoft Windows 10 (64-bit)

I need to reset the password on this printer.  I set one initially for the Direct-print option (or at least I think I did) and it's not working.  I would love to just start over, but everything I try to do now requires a password, and the one I set doesn't work.  How can I reset the printer so there's no password?  Oh, and I never saw the password that supposedly displays when you first install it, because I didn't know to look for one.  My bad!  I even tried reinstalling the printer and nothing is changed.

 

Help would be greatly appreciated...thanks!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.