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07-08-2018 09:09 AM
Product: officejet pro 8720
Operating System: Microsoft Windows 10 (64-bit)
My printer has begun to pick up more than one sheet of paper when i print. sometimes it jams, sometimes not. I use good paper: Xerox Multipurpose Plus Paper. 96 Bright. 24 lb. Colorlok. I do not print a lot, maybe 50 sheets per month. The printer is less than three years old. Any ideas why this started all of a sudden?.........thank you
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