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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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07-10-2018 06:18 AM
I have a 13" x360 that is about 2 years old. Model # N5S10UA#ABA. It has worked fine since I got it but over the last week has started completely freezing up. When it freezes it does not unfreeze and I have to hard restart to fix it. It does this every few minutes so the computer is basically a brick now. Extremely disappointing from HP for a 2 year old computer. I don't see any common thread to when it freezes--it has done so plugged in, on battery, in airplane mode and on WiFi.
I have read similar threads and tried the following:
-Updated everything on computer through Windows update and HPSA
-Did an extensive system test on startup (all passed)
-Updated wireless adapter
-Under the device manager/WIFI adapter changed power management to now allow it to "turn off to save power"
-Turned wireless adapter settings to maximum performance when computer is on battery and plugged in
-Disabled panel refresh in the Intel Graphics Settings
This is driving me crazy. Does anyone have any further suggestions on this?
Thanks