• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎07-11-2018 08:02 AM

HP Recommended
Product: ProDesk 400 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi all!

 

I have problem updating TPM chip firmware: according to document https://support.hp.com/us-en/document/c05792935 I should use Softpaq "https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87753.exe", so I've downloaded it, unpacked and run as Admin. Unfortunately I use Windows 10 Polish language and first window that shows contains two options to be selected with descriptions "Error loading string id: 117" and "Error loading string id: 118". I'm hesitant to continue with update when I don't know what option is selected, so maybe someone know how to display that strings or know the meaning of "upper and lower" option?

 

Regards,

Mariusz Cegiełka

 

obraz.png

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.