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‎07-18-2018 01:56 PM

HP Recommended
Product: Laserjet 5
Operating System: Microsoft Windows 10 (64-bit)

I cannot add my laserjjet 5 to a new windows 10 version 1803. I have other computers with windows 10 that always had the Laserjet 5 printer installed from previous windows updates and they work fine. It is just the new computer that I am having this problem. Yes, I realize this is an older printer but it is such a reliable workhorse!

 

When I add a new printer I choose HP and Laserjet 5 is not on the default list so I click the "Windows update" button and it works away and after a couple of minutes I gej a message tha says something like "....unavailable....please try again later" and that is it, no additional drivers appear. I have repeated this many times to no avail!

 

Would anyone have any suggestions for solving this issue. I don't suppose there is an easy way of getting this from one of my other windows 10 computers that work fine?

Any help would be appreciated

 

Thanks in advance

Morgan

 

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