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Common problems for Battery
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07-20-2018 10:46 AM
Product: HP-15ac120TX
Operating System: Microsoft Windows 10 (64-bit)
Initially the laptop was turning on but there was no display. The caps lock light was blinking continuously with no fixed numbers. (I counted till more than 10-12 times). I tried to reset the BIOS by pressing the power key for 15 seconds after removing the battery. (Which I learnt from hp troubleshooting). Now the Power LED flashes, the fan starts and then within 2 seconds it turns off. I got it checked from a local service centre, the guy said there is problem with the graphic card. He repaired it and the laptop also started working but when I got it back home it is back to the situation it was. Any suggestions what could possibly be the reason for it?
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