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HP Recommended
HP Color LaserJet MFP M277dw
Microsoft Windows XP (64-bit)

Since some time I cannot print ot the printer. When I print the job is restarted in the printer queue and never goes through. I try to scan on the printer and I get the error  'Memory is low. Job cancelled'.

 

I noticed that when the printer is not connected to the network (using cable) scanning works. I have connected the printer to the Wireless home network and scanning gives the low memory problem again.

 

I recently changed the home internet provider and network and it looks like thathas caused the problem. Still, the rest of the network is working fine - I do not know if something has been saved in the initial printer setup.

 

Please help!

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