Notebook Hardware and Upgrade Questions

Hi everyone,

Looking for some support, i have owned a hp pavilion 15-aw009na laptop for over a year now (2nd July 2017) and really and truthfully have had nothing but problems with it, it was purchased as a casual gaming laptop due to its price from eBay and came with a years HP Warranty (which i had the Battery replaced on following the recall program) which has since run out.

Its only recently with a change of job that i find i have more time and want to start using it more for gaming, and learning some basic coding.

The performance of the system is so slow, taking ages to boot up. Having done a clean install and still being faced with the same challenging issues ( i have a basic acer work laptop with half the spec of this one which loads almost instantly... not just OS, but web pages, video and games). I have decided that i would review the hard ware again to ensure all is running correctly so have got hold of the Hardware Diagnostics Tool from HP support. I am unable to perform the Battery Check and also the Long Drive -Self Test HD sticks at 10% (even leaving it overnight). Can anyone suggest some tips for getting the check to work, everything else passes. I guess also there is a potenial Battery issue (it doesnt hold charge for more than hour) based on the fact that the test always comes back as cancelled also.

Hope someone can help

Thanks in advance,

Matt

System Spec

hp pavilion 15-aw009na

Product Key Features

• Model
  15-aw009na
• Memory
  8GB
• Features
  Built-in Webcam
• Screen Size
  15.6"
• Type
  Notebook/Laptop
• Product Line
  Pavilion
• Colour
  Silver
• Operating System Edition
  Home
• Processor Type
  AMD A10 Quad-Core
• Storage Type
  HDD (Hard Disk Drive)
• Operating System
  Windows 10
• SSD Capacity
  4GB
• Hard Drive Capacity
  2TB
• Processor Speed
  3.00GHz
• Hardware Connectivity
  HDMI, USB 2.0, USB 3.0
• Graphics Processing Type
  Hybrid Graphics