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Common problems for Battery
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HP Recommended
hp 15-e015TX
Microsoft Windows 8 (64-bit)

Case 1: I put my laptop on sleep mode with power plugged in. Later due to power cut it switched off. After some time when I turned on laptop when power came it shows “black screen ,caps lock key is blinking once after few seconds and fan is off, DVD drive is working”

 

 

Case 2: screen came showing hp logo and configuration messages and laptop suddenly switched off.

               Another time screen came showing message “ preaparing for automatic repair” and after few seconds laptop    switched off automatically.

 

 

Case 2nd happened very rarely one or two time.

But now my laptop in condition as described in case1.

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