• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-31-2018 09:10 AM

HP Recommended
Product: HP Pavilion Notebook L9S44AV
Operating System: Microsoft Windows 10 (64-bit)

Hey, so when I unplug the power cable from the laptop it turns off. 

 

The battery is fully charged and there appears to be no problem there.

 

When I unplugged it a few days ago it turned off unexpectedly without showing low battery or anything. Then last night when I unplugged the power code from the computer, the computer turned off immediately. When I try to press the power button while the computer is not plugged in, it does nothing but when I plug it back in it works just fine. 

 

I've tried a few minor power setting options that I read on forums but now have reset back to default options. Still nothing.

 

I would very much appreciate some help on this issue. Thanks in advance!

 

 

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.