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08-28-2018 10:38 AM
Product: probook 6360b
Operating System: Microsoft Windows 10 (64-bit)
I have a problem in fingerprint on my HP Probook 6360b , before formatting my computer the fingerprint sensor was working , but after that the driver doesn't appear on Device Manager (not Available ) on windows 7 pro 64bit , so i tried to fix that by adding driver manualy from add device , i download the same driver but it doesn't work too , even now i formatted with windows 10 pro 64bit Latest Update 2018, i still have the same Problem , Could You Help Please to fix This Issues .
Best regards .
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