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HP Recommended
probook 6360b
Microsoft Windows 10 (64-bit)

I have a problem in fingerprint on my HP Probook 6360b , before formatting my computer the fingerprint sensor was working , but after that the driver doesn't appear on Device Manager (not Available ) on windows 7 pro  64bit , so i tried to fix that by adding  driver manualy from add device , i download the same driver but  it doesn't work too , even now i formatted with  windows 10 pro 64bit Latest Update 2018, i still have the same Problem , Could You Help Please to fix This Issues . 

 

Best regards . 

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