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09-05-2018
08:40 PM
- last edited on
09-05-2018
09:09 PM
by
Cheron-Z
I have a HP Spectre x360 13-w023dx which gave a "System Fan (90B)" error a little over a year ago, while still under warranty. I had HP fix it (ticket [edit]. I've hardly used it at all because I had to buy another laptop to use while it was gone and I've primarily used that one. After probably less than 20 hours of actual use since the repair I pulled the laptop out at a trade show to demonstrate my software and it gave the exact same "System Fan (90B)" error when I tried to boot it (great timing -- fortunately I had a spare back in my hotel room). If I hit "enter" and force it to boot into Windows (against the BIOS recommendation to shut it down) I do hear the fan running.
The warranty has expired. Any chance of HP fixing this for me free of charge (since they apparently didn't do a very good job the first time)? If not, any other recommendations for this problem? The HP support tool says there are no updates available (firmware version was considered a possible problem last time I encountered the error, and I updated it then) and I blew compressed air in the vents already -- it didn't help.
Solved! Go to Solution.