-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Who Me Too'd this topic
![Sign in](/html/assets/sign-in-banner.png)
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
09-08-2018 07:07 AM
Product: HP Officejet 8610
Exact same problem as https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scan-to-Network-Synology-NAS-Folder/td-p/5... but the answer didn`t help me.
Created a new share "scanner", created a new user "scanner" on the synology nas.
Connected from my computer to "\\NAS\scanner" with the "scanner" credentials, it all works fine.
Connecting from my HP with the same setting, results in "Incorrect username/password".
Tried changing advanced settings in Synology so it only supports SMB1, supporting the entire range, changing username to NAS\scanner nothing works.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.