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HP Recommended
EliteBook 8460p
Microsoft Windows 10 (64-bit)

Thank you very much for your time reading this article and helping me!

I recently installed Windows 10 (64-bit) on my HP EliteBook 8460p. My laptop says it can't connect to a Bluetooth device. So I guess I need the missing Broadcom Bluetooth driver/software. However, in the device manager, it doesn't say that there is an unknown device or any Bluetooth device at all.


On the Broadcom site is stated the following:
"Windows drivers for Broadcom Bluetooth devices are no longer posted here. They should be available through Microsoft's Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer." on https://www.broadcom.com/support/bluetooth


Unfortunately, HP doesn't officially support the HP EliteBook 8460p, Broadcom says it is not their problem basically and there is no available driver/software via Windows Update.
On various HP forums I have read some nice workarounds for other software and driver problems for the HP EliteBook 8460p, but no single one mentions the Bluetooth problem.

So could someone please help me? If anyone is so kind to help me, thank you very much!
HP EliteBook 8460p on Windows 10 (64-bit) searching for a Broadcom Bluetooth driver/software.

Thank you very much for your time reading this article and helping me!

Who Me Too'd this topic
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