• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
ENVY 17
Microsoft Windows 8 (64-bit)

I am having issues with this laptop , the hinge is coming apart. The hinge where the power adaptor connects is loose and there is seperation visible. I have read this is a huge issue with these laptops . Hopefully someone can help, I use this laptop for my business. I spent a lot of money on this laptop for this to be happening. Unfortunately this unit is no longer under warranty. Please reach out to me I am open to any suggestions since this seems to be a defect.  Thanks 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.