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09-15-2018 03:35 PM
Product: ENVY 17
Operating System: Microsoft Windows 8 (64-bit)
I am having issues with this laptop , the hinge is coming apart. The hinge where the power adaptor connects is loose and there is seperation visible. I have read this is a huge issue with these laptops . Hopefully someone can help, I use this laptop for my business. I spent a lot of money on this laptop for this to be happening. Unfortunately this unit is no longer under warranty. Please reach out to me I am open to any suggestions since this seems to be a defect. Thanks
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