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‎09-24-2018 02:05 AM

HP Recommended
Product: Spectre 13-v104na
Operating System: Microsoft Windows 10 (64-bit)

The laptop is supposed to support charging and video through the same USB-C cable.

When I connect it to my monitor, the video is fine, but it doesn't charge and I get the message "The AC adapter is not compatible with this system"

 

The monitor is a LG 29UM69G

 

The monitor manual is a bit vague, but does suggest it should be supplying 30W so I'm wondering if it's just the laptop being a bit fussy.

 

It would be great to be able to charge and do video with the same cable.

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