• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet Pro 8600 Premium
Microsoft Windows 7 (64-bit)

Hi,   First time for me on here.  

When I scan to email from my HP Officejet Pro 8600 Premium.    Everything acts as though it is working  - however the text that I type in the body of the email does NOT get sent.   There are no error messages.    The receiver gets the email, the pdf attachment but Nothing in the body of the email ( just blank ).

 

Using Windows 7 pro,   office 365, Outlook,  the latest 8600 drivers and software from HP website,  connected via USB.

Thank you in advance for your help

 

Darrell

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.