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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎09-27-2018 04:21 PM

HP Recommended
Product: Omen Laptop 17-an012dx
Operating System: Microsoft Windows 10 (64-bit)

I have an issue with my HP Omen Laptop 17-an012dx. I can turn it on, however I have a blank black screen with a flashing caps lock light that blinks once per second five times then does a triple blink after the fifth one. How can I get this laptop healthy again?

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