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‎09-29-2018 12:05 PM

HP Recommended
Product: HP Spectre 13-4005dx x360
Operating System: Microsoft Windows 10 (64-bit)

We had the same issue last week the PC will not charge.  Tried two HP power cords that both work with my other HP convertible.  Both power cords work on the other HP, however, they will not charge this HP Spectre 13-4005dx x360 Convertible PC.  I did a hardware check on the battery while I still had a charge and the battery was fine.  Was able to use it for a few hours but it is now out of battery.  How do I request to have this repaired?   

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