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HP Recommended
HP OfficeJet 7610
macOS 10.12 Sierra

All wireless options have been disabled on my printer, even the option to restore network defaults. I am met with the error message, "Wireless communication has been disabled. Contact your network administrator or the person who set up the printer."

 

I am the person who set up the printer. 

 

The WiFi router isn't likely to be the issue because we have several devices connected to the router with no internet issues at all. It is only the printer that has a problem.

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