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HP Recommended
Pavilion 15 AB129CY
Microsoft Windows 10 (64-bit)

Computer failed to boot, I ran a hard dive test and got an error 

Failure ID: PSPS3G-7TC98J-RXG2MF-60T503

I contacted HP they stated the hard drive failed and I needed a new one.  I order a recovery DVD set to reinstall windows.

I installed a new SSD and it is not being recognized. 

The recovery disk says no hard drive found.

When I ran a test I get no drive found and there is an error Hard Drive - 3F0

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