• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎10-08-2018 12:14 AM

HP Recommended
Product: HP Pavilion 15-f200 Series

My laptop screen is black. When it's plugged in the power indicator light is orange.

The f12/WiFi light is a steady orange. I do not see any flashing lights or hear any beeps. It sounds like it's turning in for a split second then nothing.

I've tried holding down the windows key and b then hitting power.

I've taken the battery out and help down the power button for 30 seconds then 1 minute, then 2 minutes, still nothing.

I wasn't doing an update nothing showed up on my screen before hand.

Please help me out!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.