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‎10-09-2018 09:22 PM

HP Recommended
Product: HP ENVY 795-0050
Operating System: Microsoft Windows 10 (64-bit)

I am trying to setup my new HP ENVY 795-0050 and I can't plug my monitor's HDMI cable in to the HDMI port on the back

of the desktop tower.  The port is blocked; there is a flat black plastic "plug" in the port the "plug" is flat, smooth, and absolutly even with the metal sides of the area that the cable should slide into.  There is no way to get any purchase on the "plug" to pull it out.  The DisPlay port right above this HDMI port is also blocked in the same way.  Why Has HP done this and how do I get my Monitor connected?

Thanks, TXsunne

 

HDMI_Port_1.jpg

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