• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15 TS Notebook PC product number M2Z51UA#ABA
Microsoft Windows 8.1 (64-bit)

Please help me get CompuTrace off my laptop.  About two days or so I got an update from Windows and now when I run a virus scan I get a message warning me about [ <COLUMN NAME="Log">\\Uefi Partition » UEFI » uefi:\\Volume 3\Firmware Volume Image {20BC8AC9-94D1-4208-AB28-5D673FD73486}\Volume 1\ComputraceComponents - a variant of EFI/CompuTrace.A potentially unsafe application - action selection postponed until scan completion</COLUMN> ]  My AV wont let me delete it and research tells me it's tied into my BIOS. 

 

I even went to HP.com and downloaded the latest bios but the message is still there. If anyone knows how to get rid of please let me know. I want it gone.  I 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.