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OMEN - HP - 17-w010ur (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hi my laptops battery just died by 50%. When it goes down to 50% percent my laptop shuts down suddenly without any warning. So i want to buy battery replacement but i cant found it from anywhere, hp part store doesnt have exact model either.

And i want to know if i dont buy battery with same model number will this harm my laptop or it will work normally? because i found batteries looks same but model number were different. please i need your help...

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