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‎10-14-2018 12:03 PM

HP Recommended
Product: Envy All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I am trying to use my new computer HP Envy all-in-one with curved screen to watch foreign TV which I receive via a satellite dish and a connecting box.

My old computer (a Sony all-in-one) never had any problem: I simply connected an HDMI cable from the back of the box to the “HDMI In” connector of the all-in-one, and, once I selected the Input correctly as the signal coming from the box, I was all set!

Sadly with my new HP ENVY, even if it does have an “HDMI In” at the back, I am not able to receive any sound from the satellite TV. I am getting video image from the satellite channels — but no sound at all. 

What is even more disappointing is that I especially bought new this expensive model because not only of the curved screen but because it had an HDMI IN (Andy not only an HDMI OUT connector).

Could someone please help? 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.