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‎10-15-2018 11:02 AM - edited ‎10-15-2018 11:53 AM

HP Recommended
Product: Elitebook 840 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I removed the SATA SSD from my Elitebook 840 G2 (P4C18UC#ABA) and installed a Toshiba RC100 in the M.2 slot, but the drive does not appear as an available boot device. However, the drive is detected when booted into Windows (both, Windows Setup and Windows 10 off of the SATA drive).

 

M.2 missing from boot menuM.2 missing from boot menu

 

Boot order has M.2 at the topBoot order has M.2 at the topM.2 SSD boot is enabledM.2 SSD boot is enabledM.2 SSD slot is enabledM.2 SSD slot is enabledInstalled drive in "SSD" slotInstalled drive in "SSD" slotDrive is correctly detected in WindowsDrive is correctly detected in Windows

I tried the new Toshiba SSD in an another laptop (Elitebook 840 G4), and it boots successfully. I also tried the G4's SSD in the G2, and the G2 did not boot from it (does not appear as a boot option). Therefore, evidence suggests that something is wrong with the boot settings in the G2 (since physically/electrically, it appears okay).

The drive boots properly in an 840 G4The drive boots properly in an 840 G4

 

The plan is to put an HDD in the SATA slot for photos/videos, and run the OS and applications from the SSD. 

 

How can I get the laptop to boot from the M.2 drive correctly?

 

Thanks,

 

Chris

 

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